Turning a Service into an Experience | Paul Bulencea

Update: 2018-05-01

Description

Today, we talk with Paul Bulencea, who is the co-founder of the College of Extraordinary Experiences, a disruptive annual experience design conference that is held in a castle in Poland. Paul discusses how the economy is shifting from being based on services to being based on experiences and how businesses can beat commoditization by providing memorable experiences.

Check out the show notes for all references and links.

________

Love what you hear? Please subscribe, rate, and review us! Each review goes a long way!

Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.

Comments

In Channel

Creating Culture | Claus Raasted

2019-01-0230:51

Developing Confidence as a Designer with Lauren Currie, OBE

2018-11-0130:48

Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller

2018-09-0133:38

Service Design in Government and Public Services | Benjamin Taylor

2018-07-0135:51

Turning a Service into an Experience | Paul Bulencea

2018-05-0136:12

The Business Case for Service Design | Jod Kaftan of Fjord

2018-03-0135:30

Building a Sustainable Business with Systems | Joanna Waterfall

2018-01-0228:45

Towards a Preemptive Social Enterprise | Matthew Manos

2017-11-0123:14

Customer Journey Mapping | Daniel Sunden + John Flitcroft

2017-09-0139:42

Minisode: The Customer Journey of Pizza in 3 Countries

2017-07-0113:40

The Future of Designing for the Customer | Panel Discussion

2017-05-0101:17:15

Research for Design Insight | Seth Weissman

2017-03-0129:01

Analogous Inspiration From Uncommon Sources | Victoria Vivas

2017-01-0224:19

CASE STUDY - Designing the Entrepreneur's Experience | Jon Leyh of Ruckus Projects

2016-12-0124:12

Service Blueprinting for Customer Engagement | John Ayers

2016-11-0128:34

How to Create a Culture of Innovation | Allen Weaver

2016-10-0124:55

Service Design Network | Jesse Grimes

2016-09-0123:57

CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver

2016-08-0130:47

Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence

2016-07-0125:01

#ServiceDesignDay | Raj Singh on AI in Services

2016-06-0110:43

00:00

1.0x

Turning a Service into an Experience | Paul Bulencea

#box-pro-ellipsis-176653201192266{-webkit-line-clamp:2;}Turning a Service into an Experience | Paul Bulencea

Turning a Service into an Experience | Paul Bulencea

Turning a Service into an Experience | Paul Bulencea